Переводчик с английского языка
35 000 руб
Наталья Валерьевна
Возраст
49 лет (31 Июля 1975)
Город
Кемерово
Возможен переезд в другой город
Полная занятость
19 лет 4 месяца
Образование / Наука
Teach English as a foreign language, Beginner and Intermediate level
Translate from/into English general articles from newspapers&magazines, websites.
Туризм / Гостиницы / Рестораны
Coordinate and monitor operational activities of Front Office department.
Take a leading role in encouraging to maintain IHG standards in all FO related areas.
Making sure that the Guest Expectations are met.
Daily monitor rooms inventory, maintain clear communication with Housekeeping department to ensure rooms readiness for check in.
Develop guest preferences and guest recognition database to enhance guests stay experience.
Ensure adequate staffing levels for all FO sections.
Develop and implement training with a special focus on personal growth and leadership skills for Duty Managers.
Analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning.
Actively promote the programs and special offers of the hotel.
Control departmental expenses (operational expenses and payroll)
Туризм / Гостиницы / Рестораны
Meet and greet all Russian guests arriving and staying in the hotel to ensure Four Seasons guest service standards are in place.
Monitor incoming bookings and prebook rooms according to the guests preferences.
Handle guest complaints and follow up on recovery actions.
Туризм / Гостиницы / Рестораны
Assist Front Office Manager to monitor and manage all Front Office operation.
Make sure communication between all sections in FO is carried out in efficient and professional manner.
Follow up on service recovery actions for guests complaints and/or special requirements.
Train and schedule the staff.
Monitor financial and credit procedures are followed according to IHG and local policies with the special emphasis on rebates, paid-outs.
Assist during peak activities at Reception, lobby, concierge, Club Floor.
Personally meet and greet returning and VIP guests
Carry out FOM duty when he/she not in place, carry out manager on duty functions according to the DM roaster.
Supervise and monitor FO communication with other departments in the hotel to ensure harmonious and friendly working environment.
Высшее
1998 — 2000 гг.
Высшее
1992 — 1997 гг.
Немецкий — Базовые знания
Английский — Свободное владение
Advanced user of microsoft office; work well under pressure, team-player, goal oriented
12 января, 2016
2 апреля, 2016
15 000 руб
Ольга
Город
Кемерово local_shipping
Возраст
34 года (10 ноября 1990)
Опыт работы:
1 год
Последнее место работы:
Учитель английского языка, Гимназия №19
08.2014 - 08.2015
22 июля, 2023
50 000 руб
Бессолицына Григорьевна
Город
Кемерово
Возраст
52 года (19 октября 1972)
Опыт работы:
24 года и 4 месяца
Последнее место работы:
Преподаватель биологии и химии, инспектор пдн, эксперт- криминалист, Мвд рф
05.1994 - 09.2018
Резюме размещено в отрасли